Customer Service/Air Service Development Manager
Columbia Metropolitan Airport is a public facility. Can media come and go whenever they want, without notifying airport personnel?
No. For security reasons, media are required to call ahead and get permission, or "clearance," from CAE Media Relations, prior to going to any of the airports to take photos, record video or sound, or get interviews.
Media should contact CAE Media Relations at least 30 minutes before their arrival for any coverage.
To get clearance, media should call the Public Relations Manager at (803) 822.5046 or (803) 466-6567. If there is no answer, please leave a detailed message and the airport PR Manager will respond promptly.
Please be prepared to address who is coming, their purpose for visiting the airport and how long they will be on site. CAE Media Relations will notify the appropriate personnel with that information.
If media leave a voicemail or e-mail message with the CAE media representative expressing their intent to visit one of the airports to cover a story, is that sufficient?
No. Clearance is not granted until the request is acknowledged and confirmed by a CAE Media Relations representative.
What might happen if media come to the airport without getting clearance first, or gather information, pictures or video on parts of the airport they haven’t been cleared to occupy?
They are subject to removal by airport public safety personnel.
Is escort by CAE Media Relations or other airport personnel necessary whenever media visit one of the airports?
Media require escort for access to secured areas of the airport. Public areas of the airport, including the lobby, baggage claim and parking facilities do not require escort. However, media is required to notify airport personnel of their presence on site at least 30 minutes prior to arrival.
Is it OK for media to park at the passenger drop-off or pick-up curbs so they can get in and out of the airport quickly when covering a story?
No. The federal security guidelines in force since 9/11/01 allow only for "active loading and unloading" by airport visitors, and only authorized government and security vehicles may be parked at the drop-off and pick-up curbs - and those vehicles must remain in specially marked areas. Media must use the on-airport parking garages. Any vehicle left in an unauthorized area is subject to immediate removal.
Since it is not OK for media to park at the passenger drop-off or pick-up curbs, where are they permitted to park?
Media in a standard vehicle are required to park in the airport parking garage or surface lot. Arrangements may be made to have parking passes validated, however, there is no guarantee that media will be able to have their parking fees waived.
When use of a live truck is required, media will need to call (803) 822-5046 in order to contact a CAE Media Relations representative and make arrangements to access designated parking areas.
Can media go beyond the Transportation Security Administration (TSA) checkpoint and into the gate areas of the terminal to cover stories?
Media may only go beyond the TSA checkpoint when escorted by personnel from an airline, the TSA or CAE. Otherwise, only ticketed passengers may go beyond the checkpoint into the gate areas.
If a member of the media is a ticketed passenger and goes beyond the checkpoint intending to shoot photos, record video or sound, or get interviews, he/she must still follow the aforementioned procedures to get clearance.
Categories of Emergencies
Alerts 1, 2 and 3
Aircraft emergencies are broken down into three categories: Alert 1, Alert 2 and Alert 3. These categories are defined by the Federal Aviation Administration (FAA) to provide standard descriptions and terminology for aircraft emergencies.
Alert 1: Indicates an aircraft is having minor difficulties or that a disabled aircraft is on the ground which is not life-threatening and will not cause any major damage. A safe landing is expected. Examples include but are not limited to: minor oil leaks; one engine out on a three- or four-engine commercial aircraft or one engine out on a two-engine general aviation aircraft; fire warning lights, flat tire, steering failure, etc.
Alert 2: Indicates that an aircraft is having major difficulties. A difficult or crash landing may be expected. Examples include but are not limited to: a positive indication of fire on board the aircraft; faulty landing gear; no hydraulic pressure; engine failure on a two-engine large aircraft
Alert 3: Indicates an aircraft crash, a fire involving aircraft on the ground, an imminent crash upon landing or gear-up, an aircraft involved in an accident on or near the airport, etc.